Pinnacle Leadership Solutions is a full service organizational development firm. We were established to help companies and people reach their pinnacle performance.
As the CEO of a statewide non-profit organization, Volunteers of America, I have had a very rewarding experience in working with Amy B. Shannon of Pinnacle Leadership Solutions. The organizational development challenges in the non-profit world are varied and Pinnacle has always remained flexible and responsive to meeting our needs. Amy has always found the time and energy to invest in helping us meet the needs of those individuals we serve on a daily basis.Dennis J. Kresak, Chief Executive Officer, Volunteers of America of Greater Ohio
I hired Amy as an executive coach and her knowledge, organizational and coaching skills were just what I needed. Her ability to communicate in ways that would facilitate my understanding was extremely valuable to the process. I wasn’t always the most focused student, and while she was patient, Amy still drove the process to keep me on track. I couldn’t ask for more than that. I also engaged Amy as an HR consultant to assist us in creating and presenting our new employee handbook. Amy is our go-to HR specialist.Dave Basile, President, TrustPoint Technologies, Inc.
We had the pleasure of working with Amy on a coaching engagement for one of our executives. Amy’s approach and style is very professional and welcoming. She helped our executive feel comfortable through the entire process, yet provided direct and firm coaching where necessary to create behavioral changes that had a significant impact. We have chosen a second executive for a new coaching engagement with Amy. I would highly recommend Amy Shannon.SueAnn Naso, President, Staffing Solutions Enterprises
I first met Amy Shannon in a “Train-the-Trainer” session for a Conflict Management course that she developed for the City. I was so impressed with the quality of materials Amy developed and her ability to connect with me and the other students in the class that right then she became my trainer of choice. More recently, I asked Amy to facilitate mediation training for several of the City’s Human Resource managers. Amy developed a two day course that not only met but far exceeded any expectations that I had. The training was enjoyable and most importantly, effective.Kimberly R. Harden, Mgr. of Diversity/Talent Acquisition, City of Cleveland
Amy is an expert in her field; we experienced such great results in our senior retreat programs that we hired her for additional leadership sessions with the management team of the hospital. I also hired Amy to work with an executive in a coaching engagement and was pleased with her work. Amy coaching our Executive to enhance her skills in the area of leadership and interpersonal communication. I will continue to utilize Amy as a resource for executive development in the future.Joan Ross, Chief Operating Officer, St. Vincent Medical Center
i would like to take the time to thank Amy for the work she did for the Performance Management Initiative. She started with the City of Cleveland in 2008 designing and then implementing a two day Performance Management program. Amy trained hundreds of managers and directors over a 5 year period. We really appreciate her dedication and positive approach; the participants learned many new concepts and they seemed to enjoy the sessions which made learning a lot easier.Debra A. Zieja, MA, General Manager, Performance MGT, (previous) City of Cleveland
It is my pleasure to recommend Amy Shannon. Amy worked with AmeriMark on a number of management training initiatives including leadership training and executive coaching. She brings a wealth of expertise to her clients as well as the flexibility to meet their specific needs. She is a strong OD resource for our organization. Amy is able to customize the topics, training approaches, and activities to match any audience. A true professional!Carolyn Offutt, Director of Human Resources, (previous) AmeriMark Direct
As the CEO of a statewide non-profit organization, Volunteers of America, I have had a very rewarding experience in working with Amy B. Shannon of Pinnacle Leadership Solutions. The organizational development challenges in the non-profit world are varied and Pinnacle has always remained flexible and responsive to meeting our needs. Amy has always found the time and energy to invest in helping us meet the needs of those individuals we serve on a daily basis.Dennis J. Kresak, Chief Executive Officer, Volunteers of America of Greater Ohio
I hired Amy as an executive coach and her knowledge, organizational and coaching skills were just what I needed. Her ability to communicate in ways that would facilitate my understanding was extremely valuable to the process. I wasn’t always the most focused student, and while she was patient, Amy still drove the process to keep me on track. I couldn’t ask for more than that. I also engaged Amy as an HR consultant to assist us in creating and presenting our new employee handbook. Amy is our go-to HR specialist.Dave Basile, President, TrustPoint Technologies, Inc.
We had the pleasure of working with Amy on a coaching engagement for one of our executives. Amy’s approach and style is very professional and welcoming. She helped our executive feel comfortable through the entire process, yet provided direct and firm coaching where necessary to create behavioral changes that had a significant impact. We have chosen a second executive for a new coaching engagement with Amy. I would highly recommend Amy Shannon.SueAnn Naso, President, Staffing Solutions Enterprises
I first met Amy Shannon in a “Train-the-Trainer” session for a Conflict Management course that she developed for the City. I was so impressed with the quality of materials Amy developed and her ability to connect with me and the other students in the class that right then she became my trainer of choice. More recently, I asked Amy to facilitate mediation training for several of the City’s Human Resource managers. Amy developed a two day course that not only met but far exceeded any expectations that I had. The training was enjoyable and most importantly, effective.Kimberly R. Harden, Mgr. of Diversity/Talent Acquisition, City of Cleveland
Amy is an expert in her field; we experienced such great results in our senior retreat programs that we hired her for additional leadership sessions with the management team of the hospital. I also hired Amy to work with an executive in a coaching engagement and was pleased with her work. Amy coaching our Executive to enhance her skills in the area of leadership and interpersonal communication. I will continue to utilize Amy as a resource for executive development in the future.Joan Ross, Chief Operating Officer, St. Vincent Medical Center
i would like to take the time to thank Amy for the work she did for the Performance Management Initiative. She started with the City of Cleveland in 2008 designing and then implementing a two day Performance Management program. Amy trained hundreds of managers and directors over a 5 year period. We really appreciate her dedication and positive approach; the participants learned many new concepts and they seemed to enjoy the sessions which made learning a lot easier.Debra A. Zieja, MA, General Manager, Performance MGT, (previous) City of Cleveland
It is my pleasure to recommend Amy Shannon. Amy worked with AmeriMark on a number of management training initiatives including leadership training and executive coaching. She brings a wealth of expertise to her clients as well as the flexibility to meet their specific needs. She is a strong OD resource for our organization. Amy is able to customize the topics, training approaches, and activities to match any audience. A true professional!Carolyn Offutt, Director of Human Resources, (previous) AmeriMark Direct
As the CEO of a statewide non-profit organization, Volunteers of America, I have had a very rewarding experience in working with Amy B. Shannon of Pinnacle Leadership Solutions. The organizational development challenges in the non-profit world are varied and Pinnacle has always remained flexible and responsive to meeting our needs. Amy has always found the time and energy to invest in helping us meet the needs of those individuals we serve on a daily basis.Dennis J. Kresak, Chief Executive Officer, Volunteers of America of Greater Ohio
I hired Amy as an executive coach and her knowledge, organizational and coaching skills were just what I needed. Her ability to communicate in ways that would facilitate my understanding was extremely valuable to the process. I wasn’t always the most focused student, and while she was patient, Amy still drove the process to keep me on track. I couldn’t ask for more than that. I also engaged Amy as an HR consultant to assist us in creating and presenting our new employee handbook. Amy is our go-to HR specialist.Dave Basile, President, TrustPoint Technologies, Inc.
We had the pleasure of working with Amy on a coaching engagement for one of our executives. Amy’s approach and style is very professional and welcoming. She helped our executive feel comfortable through the entire process, yet provided direct and firm coaching where necessary to create behavioral changes that had a significant impact. We have chosen a second executive for a new coaching engagement with Amy. I would highly recommend Amy Shannon.SueAnn Naso, President, Staffing Solutions Enterprises
I first met Amy Shannon in a “Train-the-Trainer” session for a Conflict Management course that she developed for the City. I was so impressed with the quality of materials Amy developed and her ability to connect with me and the other students in the class that right then she became my trainer of choice. More recently, I asked Amy to facilitate mediation training for several of the City’s Human Resource managers. Amy developed a two day course that not only met but far exceeded any expectations that I had. The training was enjoyable and most importantly, effective.Kimberly R. Harden, Mgr. of Diversity/Talent Acquisition, City of Cleveland
Amy is an expert in her field; we experienced such great results in our senior retreat programs that we hired her for additional leadership sessions with the management team of the hospital. I also hired Amy to work with an executive in a coaching engagement and was pleased with her work. Amy coaching our Executive to enhance her skills in the area of leadership and interpersonal communication. I will continue to utilize Amy as a resource for executive development in the future.Joan Ross, Chief Operating Officer, St. Vincent Medical Center
i would like to take the time to thank Amy for the work she did for the Performance Management Initiative. She started with the City of Cleveland in 2008 designing and then implementing a two day Performance Management program. Amy trained hundreds of managers and directors over a 5 year period. We really appreciate her dedication and positive approach; the participants learned many new concepts and they seemed to enjoy the sessions which made learning a lot easier.Debra A. Zieja, MA, General Manager, Performance MGT, (previous) City of Cleveland
It is my pleasure to recommend Amy Shannon. Amy worked with AmeriMark on a number of management training initiatives including leadership training and executive coaching. She brings a wealth of expertise to her clients as well as the flexibility to meet their specific needs. She is a strong OD resource for our organization. Amy is able to customize the topics, training approaches, and activities to match any audience. A true professional!Carolyn Offutt, Director of Human Resources, (previous) AmeriMark Direct
About Us
Pinnacle Leadership Solutions has been providing customized leadership development and executive coaching to corporate clients since 2000. Our successful track record with clients in multiple industries includes the delivery of services at all organizational levels from front-line employees to senior executives. Read More
Clients & Testimonials
Almost 20 years of experience in consulting leads to successful clients speaking to our solid reputation for obtaining ROI results in the areas of leadership training, organizational development, mediation, and executive coaching. Read More
In the News
Pinnacle Leadership Solution is seen as an organizational development expert in their field by the media. Below are a few recent printed articles and media interviews of our team. We invite you to read the beginning of each writings. For a complete article, please contact us. Read More
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